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27Jan2017

Kind-hearted staff praised for their care with award nomination 

Some people send a thank-you card as a token of their gratitude to hospital staff but one relative of a patient at Grimsby hospital went a step further by nominating the team for an award.

Staff on the Amethyst unit have been shortlisted for the ‘Team of the Year’ category at the Health and Social Care Awards 2017.

The person who put them forward for the award was grateful for the care and treatment their spouse received on the unit at the end of their life.

The nominator said: “They always went the extra mile to ensure that she was happy and understood the nature of the treatment she was receiving. They took time to explain and listen. Hugs and smiles are of equal importance to drugs in these circumstances and she always left the unit feeling that people cared and that her life mattered. Her quality of life mattered. Her worries, views and wishes mattered.

“The treatment was seamless. Everyone knew their role and supported each other, often working across the day unit, ward and clinics.

“When her health deteriorated towards the end of her life she insisted that she was admitted into the Amethyst ward and nowhere else. I was happy because she was going to get the best care and be with people who cared.”

Deborah Tansley, Amethyst ward sister, said: “We were all so touched by this nomination. We always strive to provide the best care for our patients and to hear that someone had taken the time to nominate us was such a morale boost.”

The awards are run by the North East Lincolnshire Commissioning Group and the North East Lincolnshire Council. The team will find out if they’ve won at a ceremony at the Humber Royal Hotel on Tuesday February 7.

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